Access to Care:

  • We have vaccines at multiple locations. Walk‐in hours and appointments are available. (To schedule, youmaycallthe COVIDvaccine line foran appointment: 602‐604‐3915)
  • COVID‐19 vaccine and booster update:
    • Who we’re vaccinating:
      • Veterans (all ages), spouses, and caregivers, and VA employees.
      • We’ve given more than 90,000 doses of the vaccine to Veterans and employees.
      • Over 90% of all employees have been vaccinated so far, and more than 40% have received a booster.
    • Where and when we’re vaccinating:
      • NEW! Drive‐thru vaccination tent located on the west side of the PVAHCS parking garage. Open 7:30 a.m. to 3:30 p.m. Monday – Friday.
      • Main Campus – 650. E. Indian School, inside the hospital
        • Walk‐in Clinic, M‐F, 8 a.m. to 4:30 p.m.
        • Inpatient vaccination upon discharge, offering both Pfizer and Johnson and Johnson
      • Outpatient clinics, point of care (in the clinics)
      • Southeast Clinic – drive‐through (3285 S. Val Vista Dr., Gilbert)
        • Monday‐ Saturday, 7 a.m. to 12:45 p.m. (due to heat)
      • Northwest Clinic – inside the clinic (13985 W. Grand Ave. Suite 101, Surprise)
        • Monday – Friday, 8 a.m. to 4 p.m.
  • COVID Vaccines for Veterans in the Community
    • Veterans can get vaccines in the community, as they are covered though community care; however, we are now able to supply vaccines for Veterans that received their first dose in the community (Pfizer only ‐ Phoenix VA does not have Moderna). Veterans must show their vaccine card as proof of their first/initial dose.
  • Whole Health
    • To recharge in Whole Health means to re‐energize by sleeping, resting and relaxing. A good balance between activity and rest can ensure you have the energy you need to focus on what’s most important to you this holiday season. Take time to recharge with a guided meditation to help clear your mind.

Flu Shots

  • The flu shot is now available at the Phoenix VA Health Care System in the basement of the ACC and all community outpatient clinics during normal business hours. Walk‐ins are welcome.
  • Flu shots are also available at the drive‐thru vaccination tent located on the west side of the PVAHCS parking garage. Open 7:30 a.m. to 3:30 p.m. Monday – Friday.

Veteran Experience:

Visitor Policy:

  • All visitors will be screened according to CDC guidelines and wear a face covering at all times.
  • At this time, Veterans in inpatient units are allowed onevisitor at a time from 4to6p.m

weekdays and 10am‐12pm weekends. Thisissubjecttochange forpatientsafety.

  • Veterans on the 5thfloormay have visitors between 6and8p.m.
  • No visitors under age 15 on inpatient units.
  • Additional restrictions may apply in each unit ‐ check at the nurse’s station.
  • At this point, we are not allowing visitors to see COVID+ patients (exemptions made for end‐of‐ life visits).
  • At this point, we are not allowing visitors in our Community Living Center.

Other Veteran Information:


SundayClosure: The VCS Patriot Store is no longer open for business on Sundays.

Emergency Department Door Closure: The entrance into the Emergency Department will be closed for construction for the new Emergency Room Expansion project. The remaining nearby entrances, sidewalk and circle drive will not be affected. Signage will be posted directing pedestrian traffic to the Emergency Department.

In the News …


Dr. Alyshia Smith, Medical Center Director, represented the Phoenix VA Health Care System during the Pearl Harbor Remembrance Day Ceremony held at the Wesley Bolin Plaza in downtown Phoenix today. Residents from across Arizona came together to show their respects and honor those who lost their lives 80 years ago, on Dec. 7, 1941, a date which will live in infamy …


This project provides fresh fruits and vegetables to Veterans, helping to address and encourage healthy eating habits. As many more face food insecurities, the program serves even more needs. There are currently 3 arms, Veggies for Vets distribution at the Main campus, Victory Place (transitional housing) and deliveries for homebound Veterans – which launched in 2021 as part of the Shark Tank initiative.

Here are some of the photos from the distribution at Victory Place, where many vulnerable Veterans reside.

Pharmacogenomics Test

Pharmacogenomics is a genetic and metabolic blood test, detecting if the Veteran will have any side effects to 40+ medications commonly prescribed to our Veterans throughout our nation. The current service medications the Veterans are being tested on are Mental Health, Cardiovascular, Pain, Anti‐ inflammatory, Gastrointestinal, Infectious disease and Oncology. Once testing results are received, the ordering provider will provide the Veteran with results.

For more information contact – more information about the test is available at the PHASER website:

Awards and Recognition:


Congratulations to Mr. Elijah J.Ditter, the new Associate Director of Operations for the Phoenix VA Health Care System.

Mr. Ditter previously served as the Assistant Director for the PVAHCS since September 2019. He joined the PVAHCS in October 2016 and has held various roles including Executive Assistant to the Medical Center Director, Systems Redesign Coordinator, Patient Experience Officer, and leadership roles

across Quality Management and the Executive Office. Prior to joining the VA, Mr. Ditter worked for the Centers for Medicare and Medicaid Services on national policy related to health care delivery reform and led the agency‐wide Lean Daily Management System.

Prior to government service, Mr. Ditter worked for a private sector hospital where he completed his fellowship in hospital administration and then served as the Chief of the revenue cycle. He is a certified Lean Six Sigma Black Belt, Master Transformational Coach, and Project Management Professional. Mr. Ditter holds a Master’s in Healthcare Administration from the University of Minnesota.


A Good Catch award is presented to an individual who reports a close call or other trends/issues that will help improve systems for patient safety. Dr.

Christina Suguitan, Pharmacist, was awarded a Good Catch based on a report about anticoagulation medication ordering that could have led to inaccurate dosing. One of the National Patient Safety Goals is to Reduce the likelihood of patient harm associated with the use of anticoagulant therapy. Christina identified the need for an adjustment to how these orders are written and led a systems change. A Good Catch award exemplifies Patient Safety in action! Congratulations and good work Dr. Suguitan!